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April 2019

Strategy and Tools for Transformation Leaders – ISACA Houston

April 25 @ 12:20 PM - 3:10 PM
The HESS Club, 5430 Westheimer
Houston, TX 77056 United States
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Align strategy, culture, customer experience, human performance and success. Make the complex much easier, the transformation pace much faster, and the results bigger than anything you’ve seen!

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May 2019

Fast Strategic Transformation of Service Culture – Fort Worth, Texas

May 21 @ 9:15 AM - 10:45 AM
Fort Worth Convention Center, 1201 Houston St
Fort Worth, TX 76102 United States
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ASQ's World Conference on Quality and Improvement welcomes Ben Rogers and Rob Lawton for the workshop Fast Strategic Transformation of Service Culture. Achieve strategic outcomes, convert customers to fans, link values with measures and engage employees.

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November 2019

Customer-Centered Project Management for WOW Results – AME

November 4 - November 7
Hyatt Regency Chicago, 151 East Wacker Drive
Chicago, IL 60601 United States
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Join Rob and Tony for their half-day workshop, Customer-Centered Project Management for WOW Results at the AME Chicago 2019 International Conference – The World’s Largest Lean Conference. This workshop will focus on Integrating and Deploying Strategy, Voice of the Customer and Lean When The Solution Is Unknown.

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