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Interactive Webinars for Insightful Leaders and Professionals

Please join us for our interactive webinars for insightful leaders and professionals!  You may not be able to attend our top-rated live workshops, either public or in-house.  Even with the more compressed time and material of a webinar, you still want to experience topic content that is engaging, highly interactive, personally relevant, and designed to enable immediate application to your unique circumstances.  You may wish to interact with both the instructor(s) and any colleague(s) joining you for the event.  As award-winning thought-leaders and presenters for three decades, we have carefully designed all our webinars to deliver on those expectations. That means they represent a marked departure from the “talking head” lecture style commonly used in on-line training.

We encourage you to virtually bring colleagues with you (from anywhere in the world) so you apply and interact as a small team, if you wish. If you have at least twelve (12) paid participants from your organization, we’ll host a special session customized just for you.  Just contact us on your desired timing and we’ll address ways we can customize the experience.  We also offer CEUs to support your professional development needs with certain professional societies.

Almost all C3E webinars are supported with downloadable handouts and publications related to the topic, such as:

  • Mastering Excellence by Robin Lawton. Order this companion text direct from Amazon before your webinar to support your learning and application.
  • Articles on leadership, voice of the customer, cultural transformation, strategy, measurement of knowledge work, strategic project management, and more.
  • Tools to support your new mindset and best-in-class practices, unavailable elsewhere.

The notion that a typical one-hour webinar can offer anything other than general theory or case studies is laughable.  Why bother?  We certainly agree that laughing should be part of the program, so there is humor and entertainment incorporated in our sessions.  But the focus is on application of our breakthrough material and tools to your objectives, initiative, experience, and data.

Educational units (REUs) are available for ASQ members

Please Join Us for these Special Interactive Webinar Breakthrough Sessions

Strategy and Tools for Transformation Leaders (STTL)

Align strategy, culture, customer experience, human performance & success

(Prerequisite program)

Educational units (REUs) are available for ASQ members

Course Description

Registration for Webinar

Strategic Project Management Training for Operational Excellence (C3PM)

Creating dramatic success when the solution is unknown

(Prerequisite program – Strategy and Tools)

Educational units (REUs) are available for ASQ members

Course Description

Registration for Webinar

Voice of the Customer (VOC)

Uncover, translate, balance & deliver what customers want

(Prerequisite program – Strategy and Tools)

Educational units (REUs) are available for ASQ members.

Course Description

Registration for Webinar

Lean C3 for Operational Excellence (C3OpEx)

Integrating process efficiencies with strategy, VOC, and project success

(Highly recommended prerequisite, but not required – Strategy and Tools)

Educational units (REUs) are available for ASQ members.

Course Description

Registration for Webinar – To be announced

Measuring the Seemingly Immeasurable:

Driving excellence, from KPIs to Satisfaction

(Highly recommended prerequisite, but not required – Strategy and Tools)

Educational units (REUs) are available for ASQ members

Course Description

Registration for Webinar – To be announced

Innovation Versus Stuff That Sucks (STS)

Secrets to product/service design

(Highly recommended prerequisite, but not required – Strategy and Tools)

Educational units (REUs) are available for ASQ members

Course Description – To be announced

Registration for Webinar – To be announced