C3 Self-Assessment (C3 IQ)

$0.00

Take five minutes to see how customer-centered your organization is on the topics of strategic direction, satisfaction and measures of success. Unlike an average IQ test that seeks to evaluate our personal cognitive ability, the C3IQ is intended as an assessment of an organization’s behaviors as a customer-centered culture. We start by taking the assessment personally and then compare results as a group.  This helps us identify what to strengthen first.

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Description

Take five minutes to see how customer-centered your organization is on the topics of strategic direction, satisfaction and measures of success. Identify what to strengthen first.

C3 IQ Self-Assessment

  • Identify the degree to which your organization’s current practices enable optimum customer experience
  • Identify specific omissions known to constrain employee engagement and success
  • Identify how well the organization is aligned with customer priorities